To Setup Direct Debit for your Electricity and Centralised Services accounts, please login to our client portal and follow the below steps
1. Select ‘Direct Debits’ in the menu
2. Select ‘Add New’, this will redirect you to our partner, Ezidebit, website where you can complete your direct debit setup for a card or bank account.
If you need any help please call us on 1300 383 749. You can call our Interpreter Service on 131 450 for language assistance.
The first Direct Debit withdrawal will start on a day nominated by us or 13 business days after your next bill is issued. Direct Debits withdrawals will continue to be made monthly typically 13 business days after each bill is issued.
Please note that by signing the Direct Debit Request form:
o You allow us to debit all outstanding balances owing on your account;
o You authorise us to arrange for funds owing on your account to be debited from your nominated account in amounts and at intervals as advised by us to your financial institution; and
o You are providing your explicit informed consent for the direct debit.
Evergy Internet Services require a credit/debit card subscription and can not be added to the Direct Debit mentioned above.
