To Setup Direct Debit for your Electricity and Centralised Services accounts, please login to our client portal and follow the below steps
- Select ‘Direct Debits’ in the menu.
- Select ‘Add New’, this will redirect you to our partner, Ezidebit, website where you can complete your direct debit setup for a card or bank account.
Linking Your Payment Method to Your Accounts
- Once you have registered for Direct Debit with Ezidebit, return to the client portal.
- Select ‘Direct Debits’ in the menu.
- Select ‘+ Add Account’ and choose the payment methods you want to link.
- Confirm by selecting the correct payment methods for Direct Debit from the drop-down menu.
- Once completed, the account will display a green ‘Selected for Direct Debit’ status.
- Do this for each of your accounts.
If you need any help please call us on 1300 383 749. You can call our Interpreter Service on 131 450 for language assistance.
The first Direct Debit withdrawal will start on a day nominated by us or 13 business days after your next bill is issued. Direct Debits withdrawals will continue to be made monthly typically 13 business days after each bill is issued.
Evergy Internet Services require a credit/debit card subscription and can not be added to the Direct Debit mentioned above.
