Complaints

CONTACT US TO LODGE A COMPLAINT

We have an easy accessible complaints process in place should something go wrong. You may contact us at any time to lodge a complaint using the following contact details:

Call: 1300 383 749 (1300 EVERGY)

Email: support@evergy.com.au

Post: Locked Bag 1400, Meadowbank, NSW 2114

Interpreter: 131 450 – For help using an interpreter visit TIS

National Relay Service: 133 677 – For help using this service visit NRS

read our standard complaints and dispute resolution procedures

contact

You can call us on working weekdays from 8:00 am to 6:00 pm to talk to our team.

1300 383 749 (1300 EVERGY)

or you can send an email to

support@evergy.com.au

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